If you ever encounter issues with your Sanako products

We will endeavour to help where we can. The first step is to check out our FAQ list, to see if a simple solution is available.

If you can’t find the solution in our FAQs, let us know by one of the methods below, and we’ll see what we can do.

Are you a Support Contract holder?

We offer fully inclusive contracts to provide peace of mind – we keep you running and work with your IT support team to provide preventative advice and immediate fault resolutions. Remote support sessions and user training sessions are included in your support contract.

To discover more about Sanako support and training service contact the support team directly on and we will get back to you as soon as possible.

Not a Support Contract holder?

Simply use the contact form on this page and we will be in touch as soon as possible.

Looking for training?

Visit our training page for training resources and guides.

Please note that the support pages are for customers in the UK and Republic of Ireland only. For worldwide support, please refer to our global site for assistance.